SPEAKER: 
 
Tillie Hidalgo Lima, President and CEO; Best Upon Request (BIO)

TOPIC:  Creating a Culture of Engagement in Your Organization

Creating a Culture of Engagement

We are all familiar with the words “culture” and “engagement” in the HR profession. “Culture” was even Merriam-Webster’s 2014 Word of the Year. But what does it really take to influence workplace culture to win together?

Tillie Hidalgo Lima, president and CEO of Best Upon Request, a national on-site concierge company, will share best practices adopted by her company, and gathered from clients across the country. She’ll share examples of how to inspire trust, create pride and have fun. She’ll touch on Steven M.R. Covey’s 13 behaviors for creating a high-trust environment and key factors of a great workplace as defined by Great Place to Work^® Institute.

Key takeaways include:

• Organizational culture is a profit center and creates efficiency. It’s all about human capital.
• The importance of alignment of purpose and how to create transparency so that purpose is reflected in the structure of everyday work.
• Values define behaviors which drive culture which creates successful performance. It’s about how we think, how we measure, how we plan and how we execute.

Certification APPROVED for HRCI and SHRM

SCHEDULE:
11:00 am ~ 11:45 am:  Registration and Networking
11:45 am ~ 12:00 pm:  General Business
12:00 pm ~ 1:00 pm:  Program

MEAL OPTIONS:
Chicken Frico ~ Panko Crusted Chicken Breast basil marinara and melted mozzarella

Tucson Ratatouille ~ Roasted Vegetables with balsamic vinegar, olive oil and garlic over vegetable rice.