SPEAKERS:  ESGR and Dr. Maria Church (BIO)

TOPIC:  Powerful Discussions:  How to Have 360° Crucial Conversations (Dr. Church)

Description:  This interactive presentation is designed to teach participants how to have crucial, powerful conversations with peers, colleagues, supervisors, employees, and other stakeholders with confidence, ease, and desired results. 

Learning Objectives/Outcomes:  By the end of the workshop, participants learn how to…

•          Assess the communication process and navigate through the noise
•          Identify and leverage different mental models to connect with others
•          Use the RESOLVED method in a disagreement
•          Handle criticismand complaints
•          Plan crucial conversations

To continue our support of business and HR leaders in the Tucson community, the program will be offered at a reduced rate to members ($15) and non-members ($25).  We encourage HR members to reach into their organization and bring leaders that can apply these skills to enhance your organization.

This program will include a breakfast and time to network with your professional colleagues.

SCHEDULE:
7:30 am ~ 8:00 am:  Registration
8:15 am ~ 9:00 am:  ESGR Presentation
9:00 am ~ 10:00 am:  Keynote Speaker, Dr. Maria Church

HRCI and SHRM Certification ~ APPROVED